The world is facing a severe problem of traffic congestions, overburdened public transport systems, and pollution due to rapid urbanization. As a result, many countries are moving towards micro-mobility solutions such as e-scooters, e-bikes, dockless or docked pedal bikes, etc. to solve the problem.
The client had a clear picture of the problem and wanted to develop an app:
When the client approached us to develop the solution, we thoroughly studied the user demographics they wanted to address, to define our entire design and development process.
Their main targeted users were:
Basically, the primary target was people with the age group of 15 to 35 years with low to mid-income.
After understanding the user base we straight went for the business solution. For that, we first went through the Belgian government regulation and safety guidelines to get the permit for business establishment.
Eco-friendly people, enthusiastic commuters, proper infrastructure, and the supportive government made our process of listing and verifying the app features smooth and easy.
Through IoT technology, we made the hardware smart and talkable and increased its productivity and efficiency. We used the MQTT protocol (a publish-subscribe-based protocol), that exchanges the data between e-scooter hardware and software, and enables users to use all the features of the mobile app.
We developed an app, that can notify real-time data about the hardware and ride at the backend, such as the location of hardware, locking/unlocking of hardware, damaged or low-battery hardware, tampering, or vandalism in hardware, increased speed limit, entering into the restricted zone, etc.
IoT enabled application development is surely a complex task. First of all, automated app features allow users to lock/unlock e-scooter by scanning the QR code, and for that, hardware and software must have sync seamlessly with each other. Initially, we found it challenging, but our team did extensive research and worked hard to find the solution.