The Broad Requirements

The Solution we Offered

We developed a system that would automatically connect with the customers calling in, and talk to them. The AI based Skype bot system was intelligent enough to understand the queries raised by the customer, and talk to them with a defining solution. It used the Microsoft query session for quick parsing of the solutions .

The Proposed Features

Results

  • Quick and responsive service offered to the customers.
  • The customer management department can look into the queries from the history and other related information with ease.
  • Performing data analysis and checking into the user demand has been made easy.
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