Folien Knecht

The client’s work was completely dependent on a good communication. For instance, the end users or the companies requiring a PPT, will send over an email with the PPT details, the timeline and the number of slides in which the PPT needs to be done.

Folikonnect’s team needs to communicate the quotation, check for all the questions that are not communicated, and get the quotation and the complete requirement approved before moving ahead with the presentation development.

They were unable to keep a track of the PPT deadlines, which clients were on-board with requirements, and which client’s work was going on.

Agents should be assigned areas and farmers by the system.

As mentioned earlier, the entire communication was on the email. There was no record of the communication that occurred with the different people in the team, which meant except for the person on-board, the others stayed unaware of certain projects and clients on-board.